Terms and Conditions || artBit Solutions

1. Introduction

Welcome to artBit Solutions. These Terms and Conditions govern your use of our website (artbitsolutions.com) and the services we provide. By accessing our website or engaging our services, you agree to be bound by these terms. artBit Solutions is an IT services company specializing in graphics design, web development, mobile app development, video editing, and software development solutions.

Company: artBit Solutions
Address: Nowdapara Bazar, Sopura, Rajshahi, Bangladesh
Phone: +8801332909492
Email: info@artbitsolutions.com

2. Services Provided

artBit Solutions offers the following professional services:

Web Development: Responsive website design and development
Mobile App Development: iOS and Android application development
Graphic Design: Logo design, branding, and visual content creation
Video Editing: Professional video production and post-production services
Digital Marketing: Online marketing and promotional services
Branding Solutions: Complete brand identity development

All services are provided on a project basis or through ongoing service agreements as mutually agreed upon between artBit Solutions and the client.

3. Service Agreement and Scope

3.1 Project Initiation

Services begin upon mutual agreement through a signed contract, proposal acceptance, or written confirmation
Each project will have a defined scope, timeline, and deliverables as outlined in the project agreement
Any changes to the project scope must be requested in writing and may result in adjusted timelines and costs

3.2 Client Responsibilities

Clients agree to:

Provide necessary information, materials, and access required for project completion
Respond to requests for feedback and approvals in a timely manner
Ensure all content, images, and materials provided do not violate any third-party rights
Make payments according to the agreed schedule

3.3 Timeline and Delivery

Project timelines are estimates and may be subject to change based on project complexity and client responsiveness
Delays caused by lack of client feedback or provision of required materials will extend delivery dates accordingly
We will make reasonable efforts to meet all agreed deadlines

4. Payment Terms

4.1 Pricing and Invoicing

All prices are quoted in the agreed currency and are subject to the scope defined in the project agreement
Invoices will be issued according to the payment schedule outlined in the service agreement
Prices do not include applicable taxes unless specifically stated

4.2 Payment Schedule

Payment terms vary by project and will be specified in the service agreement
Typical payment structures include: upfront deposits, milestone payments, or payment upon completion
Final deliverables may be withheld until full payment is received

4.3 Late Payments

Late payments may incur additional fees as specified in the service agreement
Projects may be paused if payments are not received according to the agreed schedule
We reserve the right to charge interest on overdue payments

4.4 Refund Policy

Refunds are evaluated on a case-by-case basis
Work completed prior to cancellation is non-refundable
Deposits and advance payments are generally non-refundable once work has commenced

5. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

6. Third-Party Websites and Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.